Judge If It's Paralysis-By-Analysis

A mother instructs her child not to run too fast, not to run outside the given track in the garden, not to run without sports shoes, etc. etc.

She'd seen the child injuring herself earlier in absence of observing the discipline of 'not-to' such as above.

Another mother sitting next to her appeared appreciative. She didn't hesitate to share her experience of how her non-observant son had damaged his hamstring muscles irreversibly. She was concerned that her son had been living with the pain since years.

The pathological and clinical tests, investigations, analysis and treatments are now companion for the lifetime, she said.

Question is, is the former approach, the 'nagging' one, correct?

Obviously, but not so obviously!

Former approach can be called as judgemental based on seed-stage deviations that probably were thought to lead to major deviations or crises if not kept under check. It's about commonsensical risk management.

Latter one, the one that involved accidents and treatments, is an analytical approach that reactively analyses major deviations already occurred.

Former one is based on real-time (genjitsu) observations of real-facts-and-conditions of things and people (gembutsu) at the real-place of happening (gemba).

Latter one usually needs extensive analysis. At times it leads to 'paralysis-by-analysis' that necessitates intervention of judgement in order to unlock the tie and move ahead.

Former approach is easy, fast and proactive although seems to appear like 'nagging'. Of course it is expected to incorporate factual learnings from past.

The latter is difficult, time-consuming and reactive one. It's usually a post-mortem that often necessitates involvement of specialist agencies. Most often it results into repentance of irreversible damage and costs.

Importance of structured analysis however can't be undermined particularly if it's for exploratory or descriptive research in order to study cause-effect relationship of an hypothesis on an observed phenomenon in real-time (genjitsu) or for future innovations.

Also read a few relevant blogposts hereunder:

Prevention: The Best Cure! ... Is it really so?
Treat Root-causes, Not Symptoms !
When Safety Becomes Sorry
Drove To Hell ... Almost ! 
WOW Work-Culture: By Telling or Selling
Take Habits For A Ride
How Many Times Do You Wash Hands
In a Problem?: No Problem ! Dwell A While !!
Part-1
In-big-problem? Wear-hats-to-solve-it! Part-2
How To Make A Difference
Big-Be Or Bug-Be !
A Ride To Hell
Make checklists your friends
Nauseous Communication Gaps
Do You Cleanup-After-Crisis
Raam or Krishna-Shyam: Tell me Hey Raam!
Will It Work Here? 
That's How Morons Work
You seem Reasonable if you appear Un-reasonable
Smart-Moron Who Breaks Your Glass 
Wish To Be Planet-Friendly?: Save! 
Waste-to-eat-sea-to-drink
Don't Save Water on Holi-day
Be Shame-less Or Water-less

When Safety Becomes Sorry

A mother standing in isle of the bus fell on her child holding her hand. Both got injured with their noses profusely bleeding. First-aid box inside the bus was nearly empty. Luckily bus had just taken exit from express-way so emergency aid was accessible.

Both, mother and child with their luggage, were standing in the isle in anticipation of arrival of their destination close by. It was an intercity Volvo with powerful air brakes.

The driver had applied emergency brakes. Reason was a couple of pedestrians walking on road suddenly taking a U-turn. They didn't notice the bus arriving.

Why didn't the driver blow horn in order to alert the pedestrians?

He did try but the horn didn't work. Condition of the horn in high-technology bus had got deteriorated. It was not restored to it's original condition. It was 'fixed' rather than maintaining or refurbishing it. The wires were pulled from steering wheel and left open loosely hanging. Driver did try to touch positive wire to the negative one hanging from top in order to blow the horn in vain. 

So there were three apparent causes of the accident.

One was J-walkers on road haphazardly moving.
Second one was dysfunctional horn that failed to work.
Third one was wrong habits of passengers anxiously standing in isle of the bus nearing it's destination.

Solution to each one of them is imbibing safe practices, safety discipline and improvement attitude. These are generic terms though. People-in-power must drill down to root-causes of symptomatic causes as above.

Root-cause may be lack of training or lack of adequate standards and practices. It may be lack of motivation to follow or enforce discipline to comply with desired standards if ones are established.

'Imbibing attitude' involves involvement of corresponding people: The decision makers if it's a workplace. The parents and teachers if it's at personal level.

Wrong behavior of people (including 'small-people', the children) is a manifested reflection of wrong behavior of their superior's.

It's primarily the people-in-power who can make the difference by behaving in a desired manner. Attitude of the 'watchers' then 'behaves' itself.

Here's a MaiKu© on the topic.

Tom crushed Harry
Root-causes weren't wary
Safety became Sorry

MaiKu© Is My-Haiku
Freely ideate it's poetic rhymes
Any objective topic it chimes

Also read a few relevant blogposts hereunder:

Please consider leaving a comment or sharing this post via social media.

Prevention: The Best Cure! ... Is it really so?

In a Problem?: No Problem ! Dwell A While !!

Beware Of Political-Presentations

Discrimination-is-Cremation of Law-&-Order (Part-1) 
Discrimination-is-Cremation of Law-&-Order (Part-2) 
Discrimination Cremated! But How Long? 

Make It Simpler, Rest Will Follow

How To Make A Difference

IQ-EQ-or-SQ: What-is-more-important?

A Ride To Hell

Treat Root-causes, Not Symptoms !

Nauseous Communication Gaps

Do You Cleanup-After-Crisis

Raam or Krishna-Shyam: Tell me Hey Raam!

Will It Work Here? 

Some Moron ! Some Great !!!

That's How Morons Work

Smart-Moron Who Breaks Your Glass 

WOW Work-Culture: By Telling or Selling

Suggestions On-Sale, None-To-Buy

Can-changing-thoughts-change-a-nation

Ridiculous Poison-culture versus Maverick Kaizen-culture

Tolerate Once, Twice, Thrice?

Taken-For-Granted ? You Deserve It !!

Technology in-place, security dis-placed

I am afraid ! What do I do !! 

Fearful-Of-Death-of-Birth

A Ride To Hell

Front-n-back a ride-to-hell

Left-to-right like-a Swinging Bell

A sure death-knell if you don't spell

That was the ¹©MaiKu ringing in my ears while a bus took me for a ride. 

Last couple of occasions while returning from Dahej, taxi that I booked couldn't reach to pick me up at Borivali station due to traffic jams. While I resorted to BEST buses as an alternative mode between 9-10.30 pm I experienced hell-like driving by the drivers.

1/ At curves it was really dangerous particularly at blind-corners while at times the driver tried to negotiate brushing passes at the dividers. He was driving as if he was in a race.

Like a pendulum the passengers were literally made to swing 60-to-90 degree. Imagine the plight of senior citizens with ailments such as backache or vertigo etc. as also that of standing passengers.

In case of travel on the 7th, a few passengers including me did try to suggest to the driver to drive safely with reduced speeds. But the conductor advised me "not to advise the driver" and that "they have that expertise".

This is a typical case of not being proactive  to prevent fatal accidents. I later wrote to the authorities about accidents due to similar causes in past on the same road. One can see the logical linkage of Cause-n-Effect relationship of accidents due to unsafe practices in general and unsafe driving (behavior) in particular.

2/ In case of travel on the 21st, I had a heavy bag with me. I was sitting near rear door. I told the conductor that I want to get down at Luis-wadi stop. Conductor kept telling me to walk to the front door in running bus. I expressed my inability to do so with a heavy bag in hand. I had requested him for a 'Stop-Bell' so that driver takes a patient 'stop'. The conductor kept telling me that driver won't stop unless he 'sees' me near the front door. That was a funny behavior particularly when I wasn't able to walk in a speedily 'jolt-fully' running bus.

Finally driver did what he wanted to do ignoring justified patient-stop request of the customer. I had a 'good swing' between the two doors and a 'jolt' between the front door and the road while finally 'managing to negotiate' to get down.

What Next?

1/ I requested the authorities to escalate this matter for appropriate action.

2/ Also as a commitment to the SAFETY-cause, I offered to help them to systematically bring in change in such unsafe and reactive behavior of their staff and managers. Merely 'telling' them to 'drive safely' or 'slow down at turns' or 'don't exceed speed limits', etc. with corresponding 'signboards' won't be of much use. 

What's the learning

You get what you deserve if you don't play your role to bring about change.

Staying indifferent is like supporting the undesired. I registered a suggestion-cum-grievance rather than merely a customer complaint to both the deliverer of service on-the-spot as well as to their management with a probable solution. I also made an offer of my help to make a difference.

I didn't bother about success or failure of their buy-in while making the offer. Now it's their choice.

Footnote:1. ¹©MaiKu Is My-Haiku

Freely ideate it's poetic rhymes

Any objective topic it chimes