The picture here-below tells a story.
Beautiful technology: the metal-detector!
People fight for it if it's not there.
"How can you improve if you don't invest", they complain.
"How can you improve if you don't invest", they complain.
No one around it to use it if it's (installed) there.
Can you imagine the magnitude of Cost of Poor Quality (CoPQ)?
And the resulting cost of probable crisis that might erupt from potential failures hidden in the picture?
Yes, you may complete the story by answering questions that come to your mind on situations such as at the railway station in picture:
The security guard was missing resulting in under use of the technology.
The detector itself was non-functional.
To elaborate on the CoPQ concept, you may read Kaizen on Crisis Situations - World Of Kaizen.
Boom-Barrier Boomed, Country-Doomed http://care-is-cure.blogspot.com/2013/12/boom-barrier-boomed-country-doomed.html
Technology is as good as people behind it.
ReplyDeleteI hope the installation as in the following link is maintained well in order to prove above blog-post wrong.. http://dnasyndication.com/showarticlerss.aspx?nid=vS81m3dPulsiF12Z/djMzjBBNWz9vEkBkK0cx82wXKWMD82A=