The PJ (poor joke) above might no longer remain a PJ if banana peel is replaced by a typical problematic situation one encounters in daily routine. The question remains unanswered then: Why do some people find it difficult to act beyond cure? They do think 'Prevention is The Best Cure' though! I was no different from them! But now my journey is gathering speed, hopefully in the direction that the blog is supposed to drive towards. Checkout my other blogs and work at http://www.worldOFkaizen.com/
Showing posts with label Thoughts. Show all posts
Showing posts with label Thoughts. Show all posts

Thursday, 1 January 2026

How To Make A Difference

"Which step have you reached today?" The picture with this question makes round on-and-often on social media as also at workplaces (gembas¹).

I don't know its source but would like to give credit to this picture that in a way, among other things, triggered this blogpost.

One can reach the 'top-step' within a moment if one knows "How to make a difference!"

One can make a difference to a given situation by training her brain to be positive. Brain can stay positive by keeping it engaged through positive behaviors.

Here is a 3-point agenda that I try to use in order to engage "myself" in positive actions and stay on the top-step.
1/ Attempt 1-small improvement a day.
2/ Appreciate improvements demonstrated by others.
3/ Say "Thanks" , "Sorry" , "Please" at every opportunity. Good if it's complimented by an action-oriented message fitting the situation rather than merely being goodie-goodie. Good leaders do so: clap as well as "slap" if necessary and appropriate.

Attempt 1-small improvement a day

This helps one to take responsibility to make a difference to status-quo of a given situation. It helps brain to challenge a problematic situation while staying positive on corresponding action.

My S.O.S. commitment to myself is to save-on-something (S.O.S.) each day be it something in the material¹ world or say water¹ or some activity such as say a few wasteful walk-steps.

This may sound like an idiosyncratic fellow, that I am. But it's difficult to dispute the fact that global-warming has crossed threshold levels of warning especially because of greed-based human activity. And of course, driven by the way we measure performance (by want-based results than the need-based input\s - process\es) at both the business as well as at individual level.

If you keenly observe you may find that a lot of human activity is unnecessary & wasteful. If one finds ways and means to combinemerge or eliminate a few activities it can definitely save some material, some human energy as well as ease some difficulties for self and others.

The other day I told a friend of mine that I'm ok with SMS invitation of his son's wedding instead of a hard copy. I even offered him my telephonic time to convince a few common friends so that he could print those many cards less. Helps "Save¹ a Tree" mission! Although it's good if 'such offer' comes from receiver's end, more often than not it gets ridiculed, sometimes as being a miser.

In another instance, a new acquaintance did appreciate my act though, when I humbly returned his business-card after scanning it immediately on Android phone. Hopefully I communicated the message S.O.S. !!!

This brings us to second point of the 3-point agenda.

Appreciate improvement efforts demonstrated by others

This one forces one to catch someone making efforts to do something good and the desired. Remember, "making efforts" or s\he "taking efforts". 

It helps one to "observe" others. It helps to appreciate the 'process' they are involved in rather than waiting for the 'results' of their action that isn't in their control. It forces one to reflect and thereby begin observing "self". It's like subtly learning from others: a source of input for the first point above. 

It also improves your active listening ability.

No need even to say 'Good' while appreciating. Just a 'Smile' as a token of expressing appreciation is OK. It's the fastest and implicit way to recognise others. It's likely to be valued by the receiver because it's done just-in-time (JIT) for the occasion.

I did it the other day when I saw a small boy putting off fan while alighting from lift. In less than a few seconds in the lift, not only I could reinforce his desired behavior but also could earn a friend. Unknowingly I am sure 'thought' process of both of us got triggered in a subtle manner. 

It's like respecting a person by taking cognizance of her efforts. 

Say Thanks, Sorry, Please everyday

This one helps one to express gratitude in an explicit manner. If done particularly when others are at a "receiving end", action-oriented messages fit for the situation also get accepted.

Other day morning my ATM card got stuck. Luckily currency notes came out promptly. Security guard on duty tried his best by fiddling with the keyboard. He seemed to be in a typing-speed contest. After a couple of minutes he acrobatically "slapped" the machine at a couple of spots but in vain. Looking anxiously through the glass as few more morning-walkers joined the queue, he offered to summon another guard on duty on rear-side door of the bank that was yet to open.

By the time both walked in to the scene (the Gemba²) a transaction-slip rolled out of ATM at snail's pace. "It came out  automatically without asking for one", I exclaimed.

"Subahmein machine ko garam honeko time laagta hai (Machine takes time to warm-up in the mornings sometimes.)", one of them said with scenic expressions.

Card however was still stuck inside. Their 'warm-up theory' refused to work this time. Sensing the 'warming temperature' out in the queue, they again "slapped" the machine. By then a bank officer walked in and 'slapped' them with seemingly abusive body language. This time again the machine made fun of all of them. It gently rolled out the card itself without even anyone touching the machine. Fearingly I grabbed the card before it could get "sucked in" again.

Looking at their embarrassed (pinkish-red) faces I said, 'thank-you' and 'sorry-for-the-trouble'. "Now 'please' do some Hansen-kai learning about this frequent 'warming-up theory'. You need to put some operation and maintenance practices in place to remove such abnormalities so that a lot of energy can be saved for yourself as well as for so many people in the morning rush hours.

Although upset, I tried to make a difference by staying cool. That's what was in my control. Of course registered a complaint! 

Doing what's in ones control rather than staying indifferent itself leads to the first-point i. e. making an improvement!! 

All 3-point actions are possible anytime, anywhere, autonomously without any budget, without anyone's permission or approval!!!

Footnotes
1: Go paperless.. is the punchline in my mails that I practice each day. An inefficient paper-mill uses 300-400 ton-water per ton-paper !.. 83,000,000++ton paper is wasted each year !!.. A-Paper-Saved => Lot-of-Water-&-A-Tree-Saved !!
2: Gemba means the workplace where action takes place. One can find a lot many improvement opportunities if the gembutsus (the ATM machine that makes abnormal noise, the card that rolls in, the paper that gets stuck, etc) there are powerfully observed for the way they function. 

Also read a few relevant blogposts hereunder: Please do consider leaving a comment or sharing this post.

Monday, 23 October 2017

Waste generates waste!

Ting tong!

Security guard on the door: "The sweeper hasn't come today. Take your garbage cans inside."

Ok.

Ting tong! again after an hour.

This time the security guard comes with a casual (temporary) sweeper. I fetched the garbage cans to get them emptied.

(After a while) Ting tong! again the third time.

I rush out from the wash room.
This time the regular sweeper arrives and goes back empty handed.

I call back the security guard to check what's happening.
Why the bell is rung so many times in the morning rush hours?

The guard responds there was a communication gap.
The regular sweeper reported late on duty.

Can you see how the waste gets generated vis-a-vis the normal routine that should have happened in a flow without interruptions to anyone! You may compute the waste by measuring the impact of each activity that had to be performed extra (non value activity NVA that doesn't add value to the basic need) over and above the desired one.

The desired was also that the regular sweeper should've informed about autonomous change in his schedule.

Now you know why thefts happen in absence of the guard who's supposed to be on his regular duty rather than engaging himself in a NVA prompted by NVA of someone else. The theft and related activities also are a waste!

The sweeper changing his own schedule without prior intimation is not observing a SOP. You getting delayed to work with corresponding tension due to extra activities (NVA) such as opening the door three times is a waste too!

Well such things can happen!

But important is - not to repeat them by making relevant improvements (or Kaizens as they say) and - even to prevent such problems in similar situations at other places.

Can you think of some to suit your own circumstances so that not the guard, nor you get interrupted even if the sweeper doesn't report on duty for one day!

Can you also spot some waste to do Kaizens upon in your daily work (Nichijo-Kanri) that you inadvertently or unknowingly consider (rather take for granted) as a routine!

Also read a few relevant blogposts hereunder: Please do consider leaving a value-adding comment or consider sharing this post.

Waste-to-eat Sea-to-drink

That's How Morons Work

Can-changing-thoughts-change-a-nation

Ridiculous Poison-culture versus Maverick Kaizen-culture

How To Make A Difference

Old-Problems, New-Reasons !

Taken-For-Granted ? You Deserve It !!

Performance ... Strategise To Achieve Targets Daily

Kaizen, even in air

Prevention: The Best Cure! ... Is it really so?

Old-Problems, New-Reasons !

In a Problem?: No Problem ! Dwell A While !!

In-big-problem? Wear-hats-to-solve-it!

Success-or-failure! What-do-you-like?

Overworked? Tension? CPU of the mind hung-up?

Saturday, 16 September 2017

Who's the 'mother' to the machine!

Tea spilled over in the plane!

Some droplets splashed on her child sitting next to her.

She didn't even bother about tea falling over on herself.

Instead, she repeatedly kept asking the child whether she was alright! She meticulously checked her for harm, if any, on her hands, her face, her body.

Not less than ten times did she enquire, expressing a great concern each time she asked.

Child, however, kept herself busy playing.

Nothing had actually happened to the child!

The child was perfectly alright although the mother herself was concerned!

How many of us do this at our workplaces!

May be we do it to people!

But what about to the 'machines' and of course to their problems?

In spite of the squeaky noise that some machines make, we stay indifferent .... sometimes even after they breakdown!

On the day we become 'mother' to the machines, not only the TPM (Total Productive Maintenance) has started but it's like reaching it the halfway at least! 

Going beyond the thoughts, the Kaizen culture itself has begun!

Also read a few relevant blogposts hereunder: Please do consider leaving a comment or sharing this post.

WOW Work-Culture: By Telling or Selling

Will It Work Here?   

7-waste Process ... That's How Morons Work 

You seem Reasonable if you appear Un-reasonable

Suggestions On-Sale, None-To-Buy

Can-changing-thoughts-change-a-nation

Ridiculous Poison-culture versus Maverick Kaizen-culture

How To Make A Difference  

Old-Problems, New-Reasons !  

Who Comes First: Consumer Or Customer ?  

2-2-2-2 Winning 2-Minutes To Customer

Wednesday, 1 February 2017

Water Matter

Study the two videos attached!

What do they suggest?

One of the videos shows the amount of water that goes down the drain (rather gets wasted) in a single flush stroke.

The other one shows the wastage of water is reduced considerably.

The latter was a case of handling the lever consciously to release it early enough so that only needed amount of water is used.
Sometimes it's a case of wrong setting or lack of maintenance, both resulting in the lever getting stuck. See picture-1.

In any case, human is to err!
The error however results into defective output and hence it produces waste.

But then what can one do?

See picture-2. This one is a mistake-proof (called as Poka-Yoke Kaizen in Japanese industry!) design of the flush tank.

It has two levers side by side: one for economy flushing and the other for normal flushing. The user needs to choose the right one consciously of course! Another opportunity for Poka-Yoke that is!

It's good to eliminate defects and waste early enough at initial or design stage itself. That's why this pillar of TPM (total productive maintenance) is also called as 'early equipment management' or 'initial flow control' (IFC).

It's the job of everybody to think, workout and feed their ideas about probable failure modes (FMEA, failure mode and effect analysis) so that corresponding Kaizen solutions can be incorporated at design stage itself.

The objective is to make the offering easier, faster, and less costly to make it and service it as well. In fact the design should, as far as possible, be maintenance free during the life-cycle of the offering; the concept called life-cycle-cost.

Can the change advance from thoughts stage to action now?




Read a few relevant blogposts hereunder:

Change is a hearty game!
Rise-n-Fall in the Rain-Fall 
Take Habits For A Ride 
Can-changing-thoughts-change-a-nation
Do you exercise your choice meaningfully
Not-Soon, Says Monsoon
Rise-n-Fall in the Rain-Fall   

Tuesday, 31 January 2017

Change is a hearty game!

I wash my cup after tea and plate after food almost immediately. As much early (JIT) you do so, as much lesser resources you consume. Because, they are easier and faster to wash with less water when they are still wet.

The other day I'd to do it with left hand because one of the fingers was swollen after clipping off my nails.

It was difficult for me because I am a right-hander.

Usually any change is difficult but possible. Try signing with your left hand if your are used to doing it with your right hand.

I'd to get the senior management team of a company to try this out the other day. The reason was their impatience on the change management initiative in their company.

It was just about a few weeks having begun the initiative. Each visit the managers would be anxious to know when would their subordinates change their work habits for the better.

Change management is about commitment to change self first (PQI, personal quality initiative). It's about putting in concerted and continued efforts during the process because it's more to do with head (mind) and heart rather than hands (physical actions) alone.

Listening to other's 'voices' (be it your employee or customer or any stakeholder for that matter) actively plays a major role in the change management process. It's not merely hearing but it's about hearing them tactfully and tenderheartedly... Hear-T in short! Active listening creates an emotional connect or a connection with their heart.

Mind (head) always connects a little later. Mind connects only after the heart gets connected. Heart itself gets connected if they see your concerted and continued actions towards the desired change rather than empty speeches and promises.

Their actions to change their habits as desired is the corollary thereafter!

Also read a few relevant blogposts hereunder: Please do consider leaving a comment or sharing this post.

Mosquito to teach patience
Voice of Customer
No Time? Micro-Meditate 
What do you do when a dog barks at you?
How To Make A Difference 
Conscious Of Self-Esteem
Catch a Butterfly
Overworked? Tension? CPU of the mind hung-up
Do you exercise your choice meaningfully 
IQ-EQ-or-SQ: What-is-more-important
Eternally Happy
In-a-problem? No-problem! Dwell-a-while
I am afraid ! What do I do !! 
Fearful-Of-Death-of-Birth
Take Habits For A Ride 
Happy-Birthday-to-Youooo
Do You Celebrate Mean-or-Green 
Big-Be Or Bug-Be ! 
Raam or Krishna-Shyam: Tell me Hey Raam! 
Are You Good If Others Are Bad?  
Want Need-Or-Want 
Love is Care.. Care is Love !  
Deity is in the eyes of the beholder 
Success-or-failure! What-do-you-like?
Ball-Basin-Team Combine !  Maketh The Smile Divine !! 

Tuesday, 24 January 2017

Mosquito to teach patience

Say, you are busy reading a long pending novel.

A mosquito sits on your left hand.

No sooner you shove it off, another one troubles you.

You get upset. You try to hit it hard.
It escapes leaving a mark on your hand.
The cup of coffee by your side spills over you and over the book as well.

Nothing happens to the mosquito.
You get more angry.
If at all, everything that's wrong happens to you.

You hurt yourself physically.
You mess it up around.
You lose balance of mind as well thinking that everything wrong happens to you and you alone.
That enhances the chances of more reactions rather than a rational response.

Reactions generally tend to be wrong.
You invariably hurt your own-self more.

That's exactly is the result of getting angry.

Not that I'm free from it.
The learning that, however, I draw from it is that there's no point in getting angry.

Reactions tend to damage you your own-self more.
Instead, better to stay in control.
It's better to act (as well as proact) rather than re-act while enjoying the process of tackling the difficulties at hand.

Mosquito is perhaps the reason designed for you to learn patience and to learn to come out as a more composed personality.


If a mosquito can

You too can
Make a difference man


That's my Haiku inspired by the quote of Dalai Lama: "If you think you are too small to make a difference, try sleeping with a mosquito."


Also read a few relevant blogposts hereunder: Please do consider leaving a comment or sharing this post.

No Time? Micro-Meditate 
What do you do when a dog barks at you?
How To Make A Difference 
Conscious Of Self-Esteem
Catch a Butterfly
Overworked? Tension? CPU of the mind hung-up
Do you exercise your choice meaningfully 
IQ-EQ-or-SQ: What-is-more-important
Eternally Happy
In-a-problem? No-problem! Dwell-a-while
I am afraid ! What do I do !! 
Fearful-Of-Death-of-Birth
Take Habits For A Ride 
Happy-Birthday-to-Youooo
Do You Celebrate Mean-or-Green 
Big-Be Or Bug-Be ! 
Raam or Krishna-Shyam: Tell me Hey Raam! 
Are You Good If Others Are Bad?  
Want Need-Or-Want 
Love is Care.. Care is Love !  
Deity is in the eyes of the beholder 
Success-or-failure! What-do-you-like?
Ball-Basin-Team Combine !  Maketh The Smile Divine !! 

5-S reality in Virtual world!


The other day an intern requested for an industrial visit with me.

Normally, it's good to test such requests to know the purpose, their commitment and their preparation. So, I asked him to self-learn through some blogposts before he earns the privilege of the visit. He did do it and earned himself the industrial visit.

Having got impressed by the learning during the visit, he seemingly continued his self-learning.

"Sir I was thinking one thing.. how can we apply 5-S to the I.T. (information technology) industry where everything is virtual?"

I like questions!
Questions show that the mind-factory isn't on strike!!

What's the virtual world by the way?

Conventionally, virtual is virtual if it's without brick and mortar. Hardly anything in this material world is virtual in reality! Even in the spiritual world... where it is subtle though!!  The so-called virtual world does have some hardware, at the least such as, say, computer and corresponding devices for the I.O.T. (internet of things). The office itself that houses the table for the computer, the pendrives, the central processor room, corresponding SOP displays and spares, et all is a reality.

Of course, a typical virtual world primarily may have virtual files. Each file may have some words written on it. The words do get realised if corresponding thoughts are in place.

Good thoughts emerge if mind is free of clutter. Unneeded thoughts are the clutter that the Seiri step of the 5-S can help get rid off. Just as it releases some memory (brain) cells for storage of the needed thoughts, similarly doing Seiri of the virtual files and virtual folders releases some memory bytes and gigabytes for storage on the hard-disk of a computer.


A typical screen design: layout and positioning of information, color codes on it, etc. to make it look aesthetically attractive, and yet functional in performance, difficulty-free with maximum information display with optimised space utilisation, itself is about applying Seiton principles effectively and innovatively. 

Accessing the information just-in-time (JIT): easily in a single click without any waste is about applying 1-is-better principle of Seiri. It helps to keep information live and realistic so that real time changes can be effected while responding to the customer demands rather than based on forecasts.

It helps to keep information live and realistic so that real time changes can be effected while responding to the customer demands rather than from stocks based on forecasts.

Excessive stocks usually tend to be obsolete warranting Seiri on it to prevent obsolescence.

So, like in material world, all the principles of 5-Ss are equally applicable in the 'virtual and spiritual world' as well.

I could write this blogpost almost instantaneouy in reply to the query by the smart intern because Seiton of virtual files and folders was in place on my smartphone.

The picture of the book page that is in this post was handy because of its PEEP on my smartphone. I could accommodate many such value adding files on the limited space on my smartphone because of the Seiri of the unneeded 'unlimited' things (WhatsApp for instance) that don't find space on my phone.



A typical software programme itself applies Seiri technique to eliminate unneeded steps. That's why you see an APP getting smaller and smaller in (MB) size as part of its continual improvement.

So applying 5-S in virtual world is about 5 things:

5-S of the corresponding brick and mortar,
5-S of the corresponding Hardware,
5-S of the corresponding software programmes so that they become leaner,
5-S of the corresponding business related Big-Data so that extracting information out of it is faster,
5-S of the Mind (so that it helps attain meditative state faster).

Also read a few relevant blog-posts hereunder: Please do consider sharing this post or sharing your initiatives on above lines in comment box.

Make It Simpler, Rest Will Follow 
One-Is-Better for JIT 
How To Make A Difference 
Big-Be Or Bug-Be ! 
Treat Root-causes, Not Symptoms ! 
Nauseous Communication Gaps 
Do You Cleanup-After-Crisis 
Raam or Krishna-Shyam: Tell me Hey Raam! 
Will It Work Here?  
Some Moron ! Some Great !!! 
That's How Morons Work 
You seem Reasonable if you appear Un-reasonable 
Smart-Moron Who Breaks Your Glass  
WOW Work-Culture: By Telling or Selling 
Suggestions On-Sale, None-To-Buy 
Can-changing-thoughts-change-a-nation
Ridiculous Poison-culture versus Maverick Kaizen-culture 
Tolerate Once, Twice, Thrice? 
That's how some business partnerships work 
Taken-For-Granted ? You Deserve It !! 
Technology in-place, security dis-placed
IQ-EQ-or-SQ: What-is-more-important?
Do you know a Best-Career-Plan 
Customer or Custo-Mer?  
Experienced A Delightful Payment ! 
An Experience of Heart-and-Soul 
Less With More And More Gets Sore 
Should one care for value?  
ABCD of India Shining
Beware Of Political-Presentations 
Do You Cleanup-After-Crisis 
Hoarders Of Filthy Hoardings

Tuesday, 17 January 2017

Is the Free cheap?

It was TIMES (of India sponsored) SANSKRUTI time!

Thane loves anything to do with cultural (Sanskruti for Culture in Sanskrit and most other Indian local languages) activities.

Since a last couple of years, the year had been beginning in Thane with a big bang of cultural programmes representing art from across India... be it 'Kesariya' song from Rajasthan in West to Manipuri dance from the far East and Kashmiri culinary art from the North to the Katthakali dance from deep South.

Among many other programmes to choose from, the celebrity stage was to present the pop-queen of India 'Padma Shri' Usha Utthup on the last day.

I was left with a coupe of tickets extra since my friend couldn't join due to his last minute commitment.

So I offered the tickets to someone standing near the entry gate eagerly trying to catch a glimpse of the stage: I've got this extra. Do you want it? Free!

He looked at me with suspicion about the 'Free' and turned his head away.

Then I walked a little. Asked a middle aged couple if they were interested. It's Free I said. They shrugged as if I was asking for some favour.

Finally I found two young (college going) boys: I've got this extra. Do you want it? This time I asked without saying it's Free. My intention was not to make it appear Free.

Momentary reply was No cash sir!

Then I explained to them (why) it's Free.

They grabbed it. I'm sure they must have enjoyed their grandma like Usha Utthup sporting her trademark Bindi on the forehead with a look of a lady in her 30s, with a soulful but melodious and powerful voice none less than that of a 17 year young girl.

Hats off to the talented 'Padma Shri' Usha Utthup for her lovely-n-lively presentation to a jam-packed 10,000 strong audience at the age of 70 with the same enthusiasm and passion that of (her own) 1970's.

The questions that brushed my mind were:

Although it may be inconsequential to the first couple of pairs to whom I asked, they lost the 'Free' opportunity that came walking over to them just because they didn't hear attentively to what I offered. Poor communication (perhaps from me)! Perhaps I asked wrong questions!

Often people tend to perceive before even they hear completely
People hardly listen actively!!

People have no value for the things they get free and get them without any efforts!

People choose to think Free is (always) Cheap!

Also read a few relevant blogposts hereunder: Please do consider leaving a comment or consider sharing this post.
Raam or Krishna-Shyam: Tell me Hey Raam!
Some Moron ! Some Great !!!
WOW Work-Culture: By Telling or Selling
Suggestions On-Sale, None-To-Buy
Ridiculous Poison-culture versus Maverick Kaizen-culture
Taken-For-Granted ? You Deserve It !!
IQ-EQ-or-SQ: What-is-more-important?
Take your career in fast lane!
Talent-Is-Latent: Enable It
Is Your Job Boring!
Overworked? Tension? CPU of the mind hung-up
Eternally Happy
Take Habits For A Ride 
Are You Good If Others Are Bad?  
Want Need-Or-Want 
Success-or-failure! What-do-you-like?


Wednesday, 4 January 2017

Can you do it like the likes of Suzuki and Toyota?

What is common between Maruti-Suzuki and your workplace?

A car every 12.5 seconds!
That’s what Maruti-Suzuki did in the year 2010!
There are plants around the world who may be making one every 1-second!!

What is important is answering the question, whether the corresponding plant are agile and flexible enough to adjust to the change in the rate of the demand from the market.

Yes companies like Suzuki and Toyota do it.
In their parlance this is called as running the plant by adjusting it to the tact time.

TACT is about ‘Time Allocated (by the customer) to Complete the Task’. During the process of fulfilling the customer demand, produce just-in-time (JIT) i.e. nothing more, nor less than what is desired by the customer. While doing so, their employees look for day-to-day problems as opportunities to improve and uproot the causes thereof to prevent their recurrence elsewhere as well.

In fact, not only Suzuki but many other excellent companies run their business learning from the TOYOTA (Kaizen Management) Way!



You can do it too!
You can create similar benefits specific to your business, customers and in fact for all the stakeholders as done by Suzuki and Toyota!!

The Kaizen way¹ of running an organisation is implemented there in a structured way.

Like in Maruti-Suzuki, Kaizen has improved quality and productivity in many organisations like Mahindra, TATA, etc. Kaizen made their processes leaner and faster to deliver in response to the ever-changing and pressing customer demands. It improved efficiency of (man, machine, material and space) resources, pruned  their costs besides achieving near-zero break-down, near-zero defectives and thereby near-zero customer complaint levels. All this is achieved at improved safety levels, reduced pollution and improved employee morale, motivation & involvement.

The journey (be it in manufacturing or service industries, from pin-making to air-lines or from hospitals to hotels) involves three stages.

First, the companies have to benchmark themselves against their past performance.
Then, they have to benchmark themselves against the best practices and companies in the world.
Third, the companies themselves have to become benchmarks worthy of emulation by others.
To achieve such a transformation, what is needed is making a beginning by transforming thoughts that you too can!

Also read a few relevant¹ blog-posts² hereunderPlease do consider leaving a comment or consider sharing this post.

Old-Problems, New-Reasons !
Ant Knocks Elephant Down 
Will It Work Here?
IQ-EQ-or-SQ: What-is-more-important 
Talent-Is-Latent: Enable It! 
Judge If It's Paralysis-By-Analysis 
Will It Work Here
Suggestions On-Sale, None-To-Buy 
Does recognition really matter 
Who Comes First: Consumer Or Customer ? 
Treat Root-causes, Not Symptoms ! 
ABCD of India Shining 
Do You Ask Right Questions?
Am I 'Short-sighted' or 'Long-sighted'
Who Comes First: Consumer Or Customer ?