The PJ (poor joke) above might no longer remain a PJ if banana peel is replaced by a typical problematic situation one encounters in daily routine. The question remains unanswered then: Why do some people find it difficult to act beyond cure? They do think 'Prevention is The Best Cure' though! I was no different from them! But now my journey is gathering speed, hopefully in the direction that the blog is supposed to drive towards. Checkout my other blogs and work at http://www.worldOFkaizen.com/
Showing posts with label Tension. Show all posts
Showing posts with label Tension. Show all posts

Monday, 23 October 2017

Waste generates waste!

Ting tong!

Security guard on the door: "The sweeper hasn't come today. Take your garbage cans inside."

Ok.

Ting tong! again after an hour.

This time the security guard comes with a casual (temporary) sweeper. I fetched the garbage cans to get them emptied.

(After a while) Ting tong! again the third time.

I rush out from the wash room.
This time the regular sweeper arrives and goes back empty handed.

I call back the security guard to check what's happening.
Why the bell is rung so many times in the morning rush hours?

The guard responds there was a communication gap.
The regular sweeper reported late on duty.

Can you see how the waste gets generated vis-a-vis the normal routine that should have happened in a flow without interruptions to anyone! You may compute the waste by measuring the impact of each activity that had to be performed extra (non value activity NVA that doesn't add value to the basic need) over and above the desired one.

The desired was also that the regular sweeper should've informed about autonomous change in his schedule.

Now you know why thefts happen in absence of the guard who's supposed to be on his regular duty rather than engaging himself in a NVA prompted by NVA of someone else. The theft and related activities also are a waste!

The sweeper changing his own schedule without prior intimation is not observing a SOP. You getting delayed to work with corresponding tension due to extra activities (NVA) such as opening the door three times is a waste too!

Well such things can happen!

But important is - not to repeat them by making relevant improvements (or Kaizens as they say) and - even to prevent such problems in similar situations at other places.

Can you think of some to suit your own circumstances so that not the guard, nor you get interrupted even if the sweeper doesn't report on duty for one day!

Can you also spot some waste to do Kaizens upon in your daily work (Nichijo-Kanri) that you inadvertently or unknowingly consider (rather take for granted) as a routine!

Also read a few relevant blogposts hereunder: Please do consider leaving a value-adding comment or consider sharing this post.

Waste-to-eat Sea-to-drink

That's How Morons Work

Can-changing-thoughts-change-a-nation

Ridiculous Poison-culture versus Maverick Kaizen-culture

How To Make A Difference

Old-Problems, New-Reasons !

Taken-For-Granted ? You Deserve It !!

Performance ... Strategise To Achieve Targets Daily

Kaizen, even in air

Prevention: The Best Cure! ... Is it really so?

Old-Problems, New-Reasons !

In a Problem?: No Problem ! Dwell A While !!

In-big-problem? Wear-hats-to-solve-it!

Success-or-failure! What-do-you-like?

Overworked? Tension? CPU of the mind hung-up?

Wednesday, 24 December 2014

Why Do People Go To Temples

"I feel relaxed there".
"I get peace there".
"I go there to connect to God".

Above kind of responses are not uncommon to a question "Why Do People Go To Temples".

Typically, someone goes to a temple.
Closes her eyes.
Meditates on (chants) a Mantra or a prayer.
Experiences that distractions disappear.

Actually meditation done there helps to concentrate on breath. Hence it becomes more rhythmic.
The resulting feel-good effect there helps to connect with one's inner 'self'. 

Then why isn't the same phenomenon possible everywhere else other than the temple itself?

A reason may be we don't choose to make it possible at the place/s of our choice. Some make it impossible for their own selves to believe in doing so. We force it on our own selves to believe that the God¹ is present residing in the sculpted idol inside the temple. Or that the God¹ is in the stone neatly installed under a tree where people visit with flowers to worship.

In some cases the story might be that some saint had meditated there in past. So the story-teller begins worshipping the site at times for vested interests of playing politics or making business out of it. Story-teller's disciples continue it. Thereafter passer-bys join the queue and make it bigger. Eventually a temple gets constructed at the site. More the passer-bys, more the story-tellers! And more visitors  get added to the passer-bys that leave their trails and tails.

Actually, some benefit does occur in the process. At least some people do visit such places with 'belief' and some with blind 'faith' though. But their good intentioned meditation (even that of a goon visiting) must be helping them clean up their auras that in turn must be leaving trails of positive energy at 'the site'. It is resonance of such positive energies that surely must be accelerating cleaning up of the aura of other visitors.

So, why do I visit such places although I do so rarely. I do visit them irrespective of their origin of place, caste, creed, nationality. It is for the benefit of the possibility of positive auras accumulated there.

But before exercising that option I do consider practising it at my current place of 'being' myself in real-time anytime for any amount of time without waiting for a Muhurta or an agent to advocate doing so.

Footnote:
1/ God I believe is some omnipresent subtle energy of highest nature and level. It chooses to manifest itself in various forms and shapes that an ordinary may be able to (but doesn't) see, touch and feel in the material world around and in the nature itself. God exists there-and-then in the form of 'that' helping person/soul when one gets or gives a Hearty-and/or-Soulful experience in a given moment or situation .

Also read a few relevant blogposts hereunder:

कधीतरी सापडेल का शोधता-शोधता ?
I am afraid ! What do I do !!
Fearful-Of-Death-of-Birth
Do you exercise your choice meaningfully
Do You Ask Right Questions
Overworked? Tension? CPU of the mind hung-up?
No Time? Micro-Meditate
Talk In Order To Listen
Eternally Happy !
What You See Isn't What's Made
Am I 'Short-sighted' or 'Long-sighted'? 
Deity is in the eyes of the beholder
Forgive Or Don't? 
Simplicity Of Theory Of Relativity
The Business Of Businesses
Experienced A Delightful Payment !
Beware Of Political-Presentations

Thursday, 3 April 2014

No Time? Micro-Meditate!

Just read about Mindfulness and Micro-Meditation.

It reminds me of the tips in blogpost on self-energizing in a minute. It's about meditation in order to overcome overworking and tension.

If you are short of time to 'sit down and meditate' in a conventional sense, don't worry. Even a single spiritual breath cycle can do the magic if you do exercise your choice.

Just 'catch a minute' in order to micro-meditate and self-energize.

Even a Lift that takes a couple of minutes to reach it's destination offers an opportunity. Of course you must commit yourself to do so.

Like a 'standing-corpse', lean in a comfortable position against a support in a corner of the lift.

Close eyelids gently. Taking advantage of gravity, 'throw in your head'.

Relax all facial and body muscles including eyelids and eyeballs. 'Visit' them with 'mental eyes' to do so. Eyes dissipate maximum energy. So more and faster they are relaxed, more and faster you gain.

Take a deep breath... Gently! ... Without appearing to force it down your wind pipe!

While doing so let 'mental eyes' traverse the path of the breath.

As you inhale, feel cool breath entering your nostrils, touching it's walls, going deep down into your belly as much as possible and naturally.

As you exhale, feel it moving up into your lower chest region, then to your shoulder region and then out of the nostrils. While exiting feel warmth of the breath.

Now dwell a moment on your eyelids. Slowly and deeply breathe into the muscles of the eyelids. Feel the heat being thrown away from eyeballs to eyelids and finally into atmosphere. Feel that eyelids as well as your facial and body muscles are relaxed. Dwell into this feeling until the time on hand permits.

Gently open your eyelids. See naught while staring into space. Just an empty look into Zero. Walkout of the lift slowly as it reaches destination. Now you are more happy, with reduced level of anxiety and fear, 'ready to go' with more energy and confidence.

If you did it right then it's likely that you just had a micro glimpse into the most secret phenomenon: the phenomenon of buddhahood. If yes, then celebrate your new 'self', the new birth!

If you couldn't do it right, don't worry. At least 'you' tried to make a difference to yourself. Keep practising it until it becomes a habit.

Enjoy the day!

Also read a few relevant blogposts hereunder: Please do consider leaving a comment or sharing this post.

Overworked? Tension? CPU of the mind hung-up?
Do you exercise your choice meaningfully
IQ-EQ-or-SQ: What-is-more-important?
Eternally Happy!
In-a-problem? No-problem! Dwell-a-while!
I am afraid ! What do I do !! 
Fearful-Of-Death-of-Birth
Take Habits For A Ride
Happy-Birthday-to-Youooo
Do You Celebrate Mean-or-Green 
Big-Be Or Bug-Be
Raam or Krishna-Shyam: Tell me Hey Raam! 
Are You Good If Others Are Bad
Want Need-Or-Want
How To Make A Difference
Love is Care.. Care is Love ! 
Deity is in the eyes of the beholder
Success-or-failure! What-do-you-like? 
Ball-Basin-Team Combine !  Maketh The Smile Divine !!

Monday, 31 March 2014

Succession-Plans In Fast Lane!

How Much Can We Better Our Recruitment Processes?

In Order To Improve Knowledge, Skills, Attitudes, How Much To Add To Training Budgets That Are Already Heavy?

How Much To Better Our Succession-Plans?

These are some of the worries that keep haunting HR professionals. One reason is, increasing inventory of disgruntled employees. Employees disengaged due to job dis-satisfaction in particular in spite of having good systems in place. Other reason is attrition.

How to overcome this?
What is the solution to this dilemma?
How to reduce or prevent attrition?

Sometimes the causes might be aptitudinal. Sometimes it may be due to gaps in matchmaking at recruitment stage itself due to misleading presentations by either of the stakeholders.

It ultimately results into recruiting people and then figuring out how to fit square peg into round hole in order to accommodate them. Failure to do so results into branding them as defocused if they stay disengaged or as not-trust-worthy job-hopper if they quit jobs.

Hereunder might be a simple way to find out whether passions and aspirations of prospective recruits match that of a company's needs. HR professionals and companies might like to drive following steps to ease their worries.

Step-1: Prospects, both the recruiters and recruitees, need to look for matchmaking of mutual passions. Read blogpost that answers How To Take your career in fast lane!

Step-2: Prospective recruitees write their comprehension about thoughts expressed in the blogpost in maximum 50-words!

Step-3: Prospects write briefly about their own passions: Maximum 50-words!

Step-4: HR professional (assessor and selector) from recruiting company studies above 100-words in order to draw parallels. Based on the parallels s/he draws her conclusion on matchcmaking of passions and aspirations between the prospects and the company.

The findings might be given an appropriate weightage alongwith that of various other available criteria for recruitment.

In support of the above process, the recruiting company might like to design a few prompting questions that the recruitee answers.

Better the matchcmaking of passions and aspirations, better will be the mutual choices of recruits and companies, lesser will be the disengagement and better will be the Succession-Plans!

Also read a few relevant blogposts hereunder:

Take your career in fast lane!

Do You Ask Right Questions? 

Do you exercise your choice meaningfully

Overworked? Tension? CPU of the mind hung-up?

Prevention: The Best Cure! ... Is it really so?

Do you know a Best-Career-Plan 

Don't Forget: Stir-Coffee-Well !

Strategise To Achieve Targets Daily

Listen To The Iceberg, Not The Tip 

Nauseous Communication Gaps

An Experience of Heart-and-Soul

Taken-For-Granted ? You Deserve It !!

Be Bug-Be Or Big-Be ?

How To Make A Difference

Beware Of Political-Presentations

Thursday, 7 November 2013

Success Or Failure: What Do You Like?

This blog-post is a standalone extenson of my blog-post titled In a Problem?: No Problem ! Dwell A While !! When the door-lock referred in there failed to open 's/he' (character in the blogpost) overcame the initial panic by 'dwelling-a-while' in a smile (on self)!

In the 'relaxed' moments thereafter, s/he didn't 'worry' about the situation as a problem although appeared concerned' about it. S/he considered it as a passing-phase. The adult-ego part of her mind as in Transactional-Analysis (TA) considered the problem as a stepping-stone! Problems as opportunities in work-clothes' as Henri Kaiser says. S/he crossed the 'stone' with care.

Most often rather than end-result itself, it is 'worry' in the interim (before and after an event fueled by Murphy's-law as they say) that intimidates & affects activities in the present. It consummates us in the process. It pushes even the bravest of the braves towards undesired results as its ill-effects.

Why does this happen?

There is a thin line between 'worry' and 'concern'! 

From the perspective of Transactional-Analysis, former is the prerogative of child-ego or parent-ego. Latter is that of the adult-ego. While day-dreaming about unpleasant things of past or future, the worry-struck person forces herself into inaction. S/he pushes herself into a vicious cycle of negative thoughts as happened in the case of the locked-situation referred above.

When 'care' was taken with 'positive-attitude' (rather with 'meditative-attitude' of 'concern') locked-equipment did behave favorably. It has scientific-explanation to it though. 

Perhaps an equipment 'behaves' the way the concerned operator/mechanic behaves or causes it to behave. May be behavior of machines around us is often the 'reflection' of the 'behavior' of the concerned operator.

Although a little difficult to get convinced, rather than the situation itself it's the meditative-positive 'attitude' in the interim towards a situation that is likely to help. Meditative-positive-attitude reminds one's adult-ego to revolve her thinking around what one really 'needs'. Mere positive-attitude instead may unnecessarily 'push' one's child-ego or parent-ego in the rat-race of what others 'want' of you.

So after training the mind to calm down by  'forcibly dwelling' in pleasurable moments imaginary though as above, as a natural sequel the next aim should be 'equanimity'.

What is Equanimity? 

Usually human nature or rather (the child-ego or parent-ego part of) the mind is programmed to rejoice successes and to cry-out failures. 

An equanimous behavior is: - not to (overly) worry about result/s per-se, - nor about the undesired effect of a cause or of multiple causes together as also - not to (overly) rejoice even if desired effects are achieved. 

First of all, both the desired as also the undesired effects may not last for ever. Moreover, indulging into rejoice or getting worried as the case may be hinders the learning process in either of the cases. 

An equanimous mind tends to study both the situations. 

And in work-life in particular, it studies corresponding processes in order to find out causes and their complex interrelationships that result into effects. The objective as the Robust-design fame Taguchi San says is to learn and act upon them in future in such a way that the desired causes  recur and undesired causes get prevented from recurring or occurring.

In this context, a saint's advice "Theviley-Anantey-Taisechi-Raahave" that loosely means "Live and enjoy God's design for you" largely seems to be misunderstood. For me, it means 'Live-with-equanimity' while making genuine efforts to design a future for your own-self.

Years ago, I was standing the whole day under the scorching Sun in a queue to seek admission in Sydenham college. The college was considered to be the 'top' in commerce-stream then in Mumbai. I couldn't get admitted. 

Next day I found myself wandering around Ruparel college about eight kilometers away. And funnily I got admitted in science-stream. The then Vice Principal Dr. Shinde personally helped me to fill in the form in spite of no acquaintance with me whatsoever. 

Goal-less, aim-less and clue-less, overnight my thoughts and actions got a swing like a pendulum from considering apprenticeship in an industrial trade to the commerce stream and then swinging from the commerce to the science stream. Being from vernacular medium, I struggled making sense of science subjects & biology terms in particular in the first year. But finally I landed (the right course although) 'off' (the original) course.

Looking back, funnily I am happy. 

Repeating 'funnily' is about another story for  another blog-post some other time.

While writing this, I was dwelling upon whether the so-called 'happiness' as above was an absolute one or relative one! Holding on to the handle of the 'see-saw' tight-n-tough (see picture) I tried to recall that. 

Eventually tough situations in past did not last for me forever particularly whenever 'I' stayed tough (in mind, spirit and actions) in the interim. 

Locks did open for me when caused with efforts. Walls did turn into windows and the windows turned into doors.

So it all depends on how you interpret the See-Saw. It depends upon whether you stay confident in the interim. It's a great idea to dwell upon such questions with relaxed mind in order to find your own answers:

Is it really failing? 
Or is it actually a stepping-stone towards success?

If at all trapped in so-called 'failed' situation, is it worth wasting time 'staying-put' in 'fallen' condition! 

Or Is it worth 'standing-up to an act' with more zeal!  

Isn't it worth taking concrete actions without 'overly worrying' about undesired results! 

Isn't it worth acting upon the learning from the desired ones instead of emoting out 'rejoice'!

Taking concrete actions is what tough people do consciously. They put in extra efforts. And they do it a little longer than others. They learn from both the, so-called failed or successful situations. 

Whatever happens thereafter happens for the good, as the saints say. 

That's equanimity for me!

Also read a few relevant blog-posts hereunderPlease do consider leaving a comment or sharing this post.

Old-Problems, New-Reasons !
Ant Knocks Elephant Down 
Will It Work Here?
Can-changing-thoughts-change-nation?
Ridiculous Poison-culture versus Maverick Kaizen-culture 
WOW Work-Culture: By Telling or Selling 
IQ-EQ-or-SQ: What-is-more-important 
Talent-Is-Latent: Enable It! 
Judge If It's Paralysis-By-Analysis 
Will It Work Here
Suggestions On-Sale, None-To-Buy 
Does recognition really matter 
Who Comes First: Consumer Or Customer ? 
Treat Root-causes, Not Symptoms ! 
Do You Ask Right Questions?
Am I 'Short-sighted' or 'Long-sighted'
Comprehensive-Strategic-Audits

Prevention: The Best Cure! ... Is it really so?
Treat Root-causes, Not Symptoms !
When Safety Becomes Sorry 
Drove To Hell ... Almost !  
WOW Work-Culture: By Telling or Selling 
In a Problem?: No Problem ! Dwell A While !!
Part-1
In-big-problem? Wear-hats-to-solve-it! Part-2
How To Make A Difference
Big-Be Or Bug-Be !
Make checklists your friends
Do You Cleanup-After-Crisis
That's How Morons Work
You seem Reasonable if you appear Un-reasonable
Waste-to-eat-sea-to-drink

Sunday, 12 May 2013

In a Problem?: No Problem ! Dwell A While !!

On a winter morning he was out to take an admission test. Just before boarding bus to the exam-center, he realized that he had forgotten hall-ticket at home.

He rushed back. The door-lock failed to open as he tried vehemently. Tension began mounting as he consulted his wrist-watch repeatedly.

The lock was behaving the way it wanted to: funnily. His body was trying to cope up by pumping in more adrenaline in reaction.

What to do? What to do?

He consulted neighbors. Called-up parents in office. Both advised him to calm down.

Taking a small break he sat on staircase. With closed eyes he meditated on sound the lift was making. Took a couple of deep breaths. Suddenly something clicked to him. He got up. Kept bag by the side. Inserted key in the lock. Pushed the door slightly up pulled it towards him gently while murmuring "Khul-ja Sim-Sim"!

Voila! The door opened.. He grabbed hall-ticket. Luckily he had (not luckily, he often has by-design) extra time at hand. So rest all went fine.

How does 'dwelling' help?

What had changed between 'non-working' and 'working' status of the lock? Three things changed.

1/ The break that he took offered him a moment to change his tensed mind into relaxed and uncluttered one.
2/ Uncluttered mind offered empty space for fresh thoughts that clicked an idea.
3/ The idea got implemented without tension.

After a couple of iterations the equipment did work. The problem that seemed very difficult, appeared exceedingly simple as it usually does in the end.

One thing was common among three things that changed: The Relaxed mind.

Non-judgmental relaxed mind coolly directed (hands to) focus on actions. It prevented negative reactions. It directed attention on choicely responding to the situation: Positive re-actions or simply put response instead of reactions as the respons-a-ble people give if you may like to call it.

Apart from quality of space and time it offers during the nano-dwelling-moment, there is a deep meaning behind 'mind' being 'relaxed' if one is willing to receive.

Mind gets more powerful to work efficiently and effectively if 'one doesn't allow' it to (overly) 'worry' about symptoms and end-result: be them good or bad. That's a gateway to equanimity! That is what Yog-Gurus advise and practitioners of meditation do.

Scientific explanation to how 'dwelling' helps

To put it in research-language of Behavioral-Modulation-Technique (BMT), peaceful 'dwelling' helps in providing a positive antecedent that encourages active-listening to the-self. As a result, instead of preconceived thoughts, facts of the matter get attention for further analysis and for follow-up action. Peaceful mind prohibits entry of negative emotions (the negative antecedents) that otherwise trigger ego-clashes and harmful consequences therefrom.

To put it in research-language of Dr Eric Bern's Transactional-Analysis (TA): In the later part, his 'relaxed' mind didn't 'worry' about the situation as a problem. It's parent-ego part however did stay 'concerned' about it while considering the situation as a passing-phase. It kept advising him to stay cool having experienced favorable benefits of doing so in past. Thereby his mind was free of 'emotions' of fear not allowing it's child-ego part to waver. It allowed it's 'logical' counterpart, the adult-ego, to take charge.

Adult-ego in turn kept both the child-ego and parent-ego in control and took next logical step.

It uncluttered the mind's passage off negative thoughts in order to accommodate flowing-in of more logical information and options in response to inquisitive questions such as 'what-when-where-who-why-how'. 

A factual information 'click-occurred' and surfaced out of that, that 'this-is-how' the door behaves sometimes during monsoon. And 'that's-the-way' it needs to be opened then.

While his mind was buried under the emotions of worry and tension, it's child-ego part was ruling and behaving funnily, prohibiting recall of abnormal behavioral patterns of the door.

According to Dr Eric Bern, mind chooses to behave differently in different situations. Sometimes it behaves as a 'parent', sometimes as an 'adult' and sometimes as a 'child'. In his words:

Parent-ego is one's 'Taught' concept of life (revolving around conventions, one's  past conditioning or programming) 

Adult-ego is one's 'Thought' concept of life (revolving around logic) 

Child-ego is one's 'Felt' concept of life (revolving around emotions)

In the language of BMT, each of the above egos have their pluses and minuses depending upon a given situation. Adult-ego is however supposed to prevent both the 'parent-ego' and 'child-ego' from hijacking a given situation. It also  treats others as 'adults' and 'respects' their opinions. That's what is called as 'respecting people' and behaving with maturity.

What is the learning?

What should one do when confronted with or when locked in an undesired situation such as above, or on failing in an exam, or on failing in an interview?

In a given situation it's but natural to have emotions. But it's important not to get emotional by getting carried away under the influence of emotions. Consciously keeping cool by meditative breathing does help here in getting over emotions.

Meditative Breathing To Help Dwelling

First of all count 1-2-3.. ...10 in order to arrest reaction and stay cool
Close eyes gently. 
Take a couple of de..eeeee-ep breaths. 
Focus on 'feeling' the 'cool' breathing-in and 'warm' breathing-out process.

The process de-focusses you from the clutter of undesired thoughts.
Hence you feel better! More composed!! 

Open eyes if you wish, but slow-o-ly and gen...nnnttt...tly.

Here is a beautiful time-slot you have 'hard-earned' for yourself. 
Now you can 'dwell-a-while-meaningfully' on the agenda on hand.
Focus on the facts that you see around concerning the situation.
Analyse the facts and process them in order to derive actionables.

That in turn helps one to choose, rather act by design like a parent, adult or a child as appropriate to a given situation. It prevents internal ego clashes and thereby prevents clashes with others i.e. external ego clashes (see in picture the red-colored arrows shooting out).

While stuck in messy situations or while making important decisions, 'parent-in-you' may help keeping your cool. It assists 'adult-in-you' to take charge of both the 'parent-in-you' as well as the 'child-in-you'. 'Adult-in-you' thereby can choose safe-n-sound course of action by striking a balance between emotions and logic.

While in play-ground, 'child-in-you' may take charge and enjoy while letting the 'adult-in-you' to keep both the 'parent' and 'child' in you in control and balanced.

At workplace or otherwise the 'adult' in you 'respects' other people. 

In this blog-post I have covered how 'dwelling' helps alongwith it's scientific explanation offered by BMT and TA. I have extended this learning and tips to my blog-posts titled "Success Or Failure: What Do You Like?" in order to understand equanimity and to "In A Big-Problem?: Wear Hats To Solve It !!" in order to see how it helps in solving chronic problems and larger issues. I hope it helps. Looking forward to your experiences. Do write those in comment box hereunder.

Also read a few relevant blog-posts hereunderPlease do consider leaving a comment or sharing this post.

Old-Problems, New-Reasons !
Ant Knocks Elephant Down 
Will It Work Here?
Can-changing-thoughts-change-nation?
Ridiculous Poison-culture versus Maverick Kaizen-culture 
WOW Work-Culture: By Telling or Selling 
IQ-EQ-or-SQ: What-is-more-important 
Talent-Is-Latent: Enable It! 
Judge If It's Paralysis-By-Analysis 
Will It Work Here
Suggestions On-Sale, None-To-Buy 
Does recognition really matter 
Who Comes First: Consumer Or Customer ? 
Treat Root-causes, Not Symptoms ! 
Do You Ask Right Questions?
Am I 'Short-sighted' or 'Long-sighted'
Comprehensive-Strategic-Audits

Prevention: The Best Cure! ... Is it really so?
Treat Root-causes, Not Symptoms !
When Safety Becomes Sorry 
Drove To Hell ... Almost !  
WOW Work-Culture: By Telling or Selling 
In a Problem?: No Problem ! Dwell A While !!
Part-1
In-big-problem? Wear-hats-to-solve-it! Part-2
How To Make A Difference
Big-Be Or Bug-Be !
Make checklists your friends
Do You Cleanup-After-Crisis
That's How Morons Work
You seem Reasonable if you appear Un-reasonable
Waste-to-eat-sea-to-drink