The PJ (poor joke) above might no longer remain a PJ if banana peel is replaced by a typical problematic situation one encounters in daily routine. The question remains unanswered then: Why do some people find it difficult to act beyond cure? They do think 'Prevention is The Best Cure' though! I was no different from them! But now my journey is gathering speed, hopefully in the direction that the blog is supposed to drive towards. Checkout my other blogs and work at http://www.worldOFkaizen.com/

Friday 23 September 2016

Being Perfect!

Hearing about a debate on 'being perfect',  I was reminded of a joke that was circulated on social media.

The preacher said, "There's no such thing as a perfect woman. Anybody present who has ever known a perfect woman, stand up."

Nobody stood up.

"Those who have ever known a perfect man, stand up."

One elderly gentleman stood up.

"Are you honestly saying you knew an absolutely perfect man?" he asked, somewhat amazed.
"Well now, I didn't know him personally," replied the little old man, "but I have heard a great deal about him. He was my wife's first husband."

Just as a spouse looks for a perfect partner, people expect others to be perfect. A boss expects her subordinates to be perfect and vice versa. Some people try to be perfectionists themselves though.
Nothing wrong in trying but one needs to be realistic.

Perfection is a concept. It's a moving target.

If someone misses two darts out of a hundred attempts on a bull's eye, perfection level to her may mean not over two darts missing out of a thousand and so on. For someone else it may mean, not over  two darts missing out of a ten thousand attempts.

It's a continuous process of improvising (Kaizen as in Japanese industry) once own (skill sets) accuracy and precision in doing so. Precision is about hitting at the same place in each successive attempt within a certain defined and accepted range. Accuracy is about hitting at the right place.

It's no different than a football player hitting the ball at the right time with right force to get it into the goal post successfully with an improved strike rate.

It's about continuous improvisation in each experiment, meticulously learning from past mistakes or errors of self as well as others in order to minimize them with a stretch goal strategy in order to hit within a narrower range than the last time.

So rather than expecting others to 'Be Perfect', looking for the evidence of this approach of 'being precise but accurately as an on-going journey' can be called as the journey towards 'Being Perfect'.

Vince Lombardi Jr.rightly says, "Perfection is not attainable, but if we chase perfection we can catch excellence!"

Also read a few relevant blog-posts hereunderPlease do consider leaving a comment or sharing this post.

That's How Morons Work 
Kaizen to overcome procrastination
"Break All the Rules" but with care! 
Kaizen, even in air!  
Reward the Top or the Bottom  
Flirt behind dirt
Penny-Wise Pound-Wiser 
About my first book World-Of-Kaizen 

Why do strategies fail 
Old-Problems, New-Reasons !
Ant Knocks Elephant Down 
Will It Work Here?
Can-changing-thoughts-change-nation?
In-big-problem-wear-hats-to-solve-it 
Ridiculous Poison-culture versus Maverick Kaizen-culture 
WOW Work-Culture: By Telling or Selling 
IQ-EQ-or-SQ: What-is-more-important 
Talent-Is-Latent: Enable It! 
Judge If It's Paralysis-By-Analysis 
Will It Work Here
Suggestions On-Sale, None-To-Buy 
Does recognition really matter 
Who Comes First: Consumer Or Customer ? 
Treat Root-causes, Not Symptoms ! 
ABCD of India Shining 
Do You Ask Right Questions?
Am I 'Short-sighted' or 'Long-sighted'
Who Comes First: Consumer Or Customer ? 

Tuesday 13 September 2016

Kaizen to overcome procrastination!

Caught a Kaizen
Delayed procrastination

Shunned hallucination

My above Haiku reminded me of the following quote....
Hallucinations are always evidence of cerebral derangement and are common phenomena of insanity. - W. A. Hammond

That's what the state of mind I used to experience whenever I used to step into my office-cum-library. My library is full of books, some bound photocopies, some box-files full of scribbled newspaper cuttings, and some full of case-studies, some manuscripts (including of my own), etc. spread all over the office in various pockets.

Let alone the sight of it, mere thought of visiting it, used to put my mind in disorder. It used to remind me of the pending work, literary in particular, and drive me insane. And then the shortcut used to be to procrastinate!

One day I thought of an instant solution... that of committing to apply Kaizen techniques to become leaner that I taught to others.

Few years ago, on this decision, the first thing I did was to make the office itself redundant over a few years.

In the first year, I forced myself to reduce it to ¹/3rd its original size and rent out the balance.
I did it by being ruthless on some documents that I hardly touched over a few years.
I got the rest of them all closer to each other to accommodate in half of the ¹/3rd space leaving the rest ¹/2 for sitting (and for packing our publications for onward dispatch).
That means so far I was wasting space utilization by almost 67 percent.

Next year onwards I stopped going to the office as a typical office goer.
In any case half my time involves travel in field. Technology made it possible for me to work rest of the month from wherever I was even from under a tree.
That means I was wasting time in logistics.

What did I do to my writing work...... The series of books that were in pipeline! My blogs! Tweets! Facebook, G+ and LinkedIn postings, Haiku, etc. etc.

That's what it was for which were all the funny collections in my library.

First thing I did was to remove all the etc. etc.
I decided 'to be' only on a couple of platforms in social media.
And of course to be Theme-based on that.

That helped me to prioritize the things that I 'must and need to do' rather than that I would 'want to do'. That gave me some time to allocate for writing the pending books.
Here's also an answer to why I 'hide' myself and avoid some non value calls on me.

I broke the writing work into a few palatable pieces. I compiled corresponding papers from the library into smaller files and brought them home. Scanned some for some focused writing that I could do anywhere during travel as well. Mission 'Zero laptop and desktop use' allowed me to use EVERNOTE app innovatively for the 'office under a tree' concept.

After completing the writing work (including publishing some blogposts) the papers and files were discarded.
In short, I applied 5-S on physical as well as on mental processes.
I learnt to 'Switch-On' and 'Switch-Off' at will.

I split work into small pieces that could be accomplished in bits and pieces each day, if not each hour, enjoying booster doses of small accomplishments at regular intervals.

Some tweets and Haiku poems that I could write instantly got converted into blogposts. Both together got converted into Facebook and G+ postings with relevant pictures that I took during travel. Some blogposts got compiled into chapters for the pending books.

In fact I started enjoying living in terms small bites of a few minutes together in order to 'just do it now and here' instead of being bogged down under the pressure of a large project of writing a book over a longer period of a few years say.

I didn't worry too much about mistakes and grammatical errors.
Kaizen approach created multiple chances for me to improve in next PDCA cycle. I could for instance always revise my tweets as well as blogposts.

The process is still ON until I make my remaining ¹/3rd office also redundant!
No doubt it was with some failures.
Although initially I feared failures, I learnt to get over them by working on their causes and committing to work upon failure modes adequately next time.
The PDCA cycle of Kaizen allowed me to forgive myself in the process!

In short,

Be leaner. 
Apply 5-S.
Use technology.
Focus on priorities.
Break work into a few palatable pieces.
Take and complete one piece at a time.
Don't fear mistakes and failures.
Revisit... Be a learner.

Also read a few relevant blogposts hereunder: Please do consider leaving a comment or sharing this post.
In-big-problem? Wear-hats-to-solve-it!
Taken-For-Granted ? You Deserve It !! 
Strategise To Achieve Targets Daily 
Does recognition really matter 
IQ-EQ-or-SQ: What-is-more-important?
Do you know a Best-Career-Plan 
Take your career in fast lane
Succession-Plans In Fast Lane!  
Treat Root-causes, Not Symptoms ! 
Nauseous Communication Gaps 
Do You Cleanup-After-Crisis 
Raam or Krishna-Shyam: Tell me Hey Raam! 
Will It Work Here?  
Some Moron ! Some Great !!!   
That's How Morons Work
You seem Reasonable if you appear Un-reasonable 
Smart-Moron Who Breaks Your Glass  
WOW Work-Culture: By Telling or Selling 
Suggestions On-Sale, None-To-Buy 
Can-changing-thoughts-change-a-nation
Ridiculous Poison-culture versus Maverick Kaizen-culture 
Tolerate Once, Twice, Thrice? 
Make checklists your friends  
Make It Simpler, Rest Will Follow 
How To Make A Difference 
Big-Be Or Bug-Be ! 
customer gets what s/he deserves: Shoddy Quality
Listen to iceberg of VOC to acquire customers

Monday 12 September 2016

"Break All the Rules" but with care!

I have some comments to offer on the six leadership lessons that Goler, the Facebook's HR chief, recommends from the book "First, Break All the Rules". I'm sure, the book is valuable though.

But before I begin, here's a MaiKu© (my Haiku) on it that I dare..

Rules broken without care

Cure is the nightmare

Crisis that all dare

The first lesson she talks about is "Personal relationships are crucial for success".

She talks about the 12-questions that the authors Buckingham and Coffer write to "capture everything you need to know about the workplace." Four of which she says are as follows that employees should respond positively to.

1. "Do I know what is expected of me at work?"
2. "Do I have the materials and equipment I need to do my work right?"
3. "At work, do I have the opportunity to do what I do best every day?"
4. "In the last seven days, have I received recognition or praise for doing good work?"

That's about empowering your employees. And I completely agree with it.

Lesson two she says, "Great managers do not follow the Golden Rule", which states that you must treat others as you would like to be treated, is one of the most common pitfalls of management, argue the authors.

This lesson is acceptable as long as the person has right intentions for the common good. Otherwise, a 'Kaans' who gets a 'Raama' treatment (i.e. gets forgiven for intentional mistakes, as per his own expectations) may get reinforced to continue his wrong acts if he is not awarded a 'Krishna' treatment at the right time in right proportion. Hardly anyone expects to be treated with punishment right?

Lesson three she says is "Employees should primarily be hired for talent". Good that the authors Buckingham and Coffman define talent as "a recurring pattern of thought, feeling, or behavior that can be productively applied.

I would always hire a person for talent as well her attitudes towards work and towards the people at workplace. In fact, I would value her attitude more than the talent and her knowledge itself. Because the latter can get diminished in absence of the former.

Lesson four she says, "Employees should be guided by outcomes, not steps". This does help to accommodate for individual approaches to work as also to unearth some innovative ones.

But if employees are given unguided freedom to find their own paths to achieve the agreed upon results, at times it may result into some damages in the form of prohibitively extra costs in terms of damages to customer, other stakeholders, or to the property itself due to abuse of certain procedures, norms on safety and change in specifications of the offerings.

Lesson five she says, "Buckingham and Coffman write that it seems intuitive that managers should spend more time with struggling employees than with top performers, but that their research shows the opposite is true, because top performers are responsible for the work that moves a company forward."

Struggling employees are as much important as the top performers, because else they may get demotivated if they feel ignored.

An abnormality, while in its seed stage, ignored by 'ignored people' may grow into a big problem that even the top performers may not be able to solve.

Remember, generally top performers are fewer than the number of struggling employees in an organisation. The time may not be enough for the top performers to catch up with the growing number of grown problems ignored by the struggling employees inadvertently though.

Lesson six, she says, (Buckingham and Coffman recommend that in order) to have a thriving organization, a company must offer several developmental paths, creating "heroes" in each primary function, so that an employee is actually rewarded with more freedom to excel.

I do appreciate this one provided the "heroes" are created and recognized from among the struggling employees as well, in fact from all around the company. The freedom to them should of course be guided and with a protection from fear of failure, if any. The resultant will be a lot of improvements (Kaizen innovations) across the company even from the so called struggling employees... A win-win for the struggling employees as well as for the top performers and ultimately a win-win for the company.

Also read a few relevant blogposts hereunder: Please do consider leaving a comment or sharing this post.
Make It Simpler, Rest Will Follow 
How To Make A Difference 
Big-Be Or Bug-Be ! 
Treat Root-causes, Not Symptoms ! 
Nauseous Communication Gaps 
Do You Cleanup-After-Crisis 
Raam or Krishna-Shyam: Tell me Hey Raam! 
Will It Work Here?  
Some Moron ! Some Great !!! 
That's How Morons Work 
You seem Reasonable if you appear Un-reasonable 
Smart-Moron Who Breaks Your Glass  
WOW Work-Culture: By Telling or Selling 
Suggestions On-Sale, None-To-Buy 
Can-changing-thoughts-change-a-nation
Ridiculous Poison-culture versus Maverick Kaizen-culture 
Tolerate Once, Twice, Thrice? 
That's how some business partnerships work 
Taken-For-Granted ? You Deserve It !! 
Technology in-place, security dis-placed
IQ-EQ-or-SQ: What-is-more-important?
Do you know a Best-Career-Plan 
Customer or Custo-Mer?  
Experienced A Delightful Payment ! 
An Experience of Heart-and-Soul 
Less With More And More Gets Sore 
Should one care for value?  
ABCD of India Shining
Beware Of Political-Presentations 
Do You Cleanup-After-Crisis 
Hoarders Of Filthy Hoardings
Taken-For-Granted ? You Deserve It !!
In a Problem?: No Problem ! Dwell A While !!