The other day (28th December) Automatic-Boom-Barrier on toll-booth on Mumbai-Nashik highway near Igatpuri 'automatically' fell on our car. Nearly-missed the curse of 'broken-down' high-technology that could have resulted into fatalities. Luckily it didn't fall on windshield. We escaped crisis with a mere dent on top of the car. Whether we get compensated for the mechanical damage or not is a distant 'if-or-but' subject.
But the point worth highlighting is about the costs-of-poor-quality of work or wastes due to breakdowns.
Moving at snail's pace in the 'Toll-Queue' on that Sunday evening around 20.00 hours we ended up waiting in the queue for more than 10 minutes.
I think there were eight lanes with perhaps ten vehicles in each lane.
Couple of booths and hence the corresponding lanes were non-functional. Sitting in the vehicle, I couldn't ascertain whether they were broken-down or were reserved for 'VIP movement'? In India self-professed definition of VIP is anyone creatively sporting a magnetic 'Beacon-light-fixture' or a 'Stand for a color-flag with a black plastic-cover' and sometimes a vehicle carrying 'Bulky and/or Rowdy' personalities in 'Pure-white politician style attire'.
So while negotiating for the 'working' lanes, some kept there engines ON. Some 'started' and 'stopped' until could finally manage to get through the toll-booth.
It's another subject whether the toll-tax should continue or not as per contractual agreement. But one thing is sure that a thesis is not needed if the road authorities choose to brainstorm answers to following questions.
What is the cost of fuel wasted?
What is the cost of delays to various stakeholders?
In order to save the above costs,
why can't the flow of vehicles be continuous by expediting 'Smart-Card-Reader' technology?: It shouldn't be difficult at all to do so across the country in less than a few weeks time considering that India is a leader in software-technologies.
Actually this example is just a representative one that can be extended to all delivery processes: Governance, Social or Business.
Unfortunately Indian leaders are leaders in playing dirty politics in decision making as well. They are 'smart' in record-breaking-speed on decisions related to vested-interests. Also they are 'leaders' in procrastinating (rather placing barriers in) issues of public interests so that the 'starving' public can be manipulated during elections. They are not bothered about such Booms banging over country's economy and dooming it.
By the time they realize importance of using their offices to speedily act on this, can the thoughts in this post trigger each one of us to do something?
Surely yes. One may get some ideas by visiting 'Can-changing-thoughts-change-a-nation'.
Meanwhile keeping my activities On in this direction and keeping fingers crossed.
Looking forward to your suggestions and tips in the COMMENT-BOX below or a Tweet @Shyam Greets.
Digital technology http://care-is-cure.blogspot.in/2017/01/digital-corporate-yoga.html
Technology in-place, security dis-placed http://care-is-cure.blogspot.com/2013/03/technology-in-place-security-dis-placed.html
