1/ what we 'want' (i.e. what we desire to have),
2/ what we 'need' (i.e. what we need to survive) and
3/ what we 'have' (i.e. our current situation).
These gaps are referred to as problems in day to day language. Gaps may be in terms of physical, mental, financial, social or spiritual health, both at individual & societal level.
This post is an extension of my blog-post titled In a Problem?: No Problem ! Dwell A While !! In that post, I dwelled upon the fact that 'dwelling' provides 'adult-in-you' to 'respect' others like 'adults'. It provides an opportunity to look at a given problematic situation in totality. It allows asking 'what-when-where-who-why-how' questions to it's components without a bias.
This ability is particularly important in order to solve chronic problems as well as crises and larger issues.
Sometimes acknowledging a problem as a problem itself is a problem as in P.J. (Poor Joke) in punchline of this blog where Mr Foolhardy falls again-and-again at same place! Like Foolhardy, some do 'love falling' and getting 'cured again-n-again' rather than taking preventive 'care'. Some hardly go beyond first-aid attitude during entire lifetime.
One reason may be lack of respecting discipline: the undesirable habit nurtured by both, one's own parent-ego and child-ego. Other one may be lack of training the adult-ego to solve complicated problems.
One way to overcome the former reason is instituting strict disciplinary measures as a stick on undesired behavior of parent-and-child-ego. The other way may be to install measures for attitudinal change so that adult-ego takes active charge of the situation to steer it to a desired one.This blog-post is about tackling the latter i.e. training mind (the adult-ego) on importance of 'dwelling meaningfully' in order to improve effectiveness of problem solving.
Problems can be categorized in four quadrants based on combination of:
1/ ease or difficulty level of identifying them and/or their causes and
2/ ease or difficulty in finding and/or implementing countermeasures on them.
Difficult-Difficult-type problems in particular need to be resolved step-by-step by breaking them down into smaller stones so that prioritized one can be taken one at a time. It's like breaking a mountain over a period of time in steps of blasts in a typical mine and thereafter hammering the larger (post-blast) rocks into smaller stones with an objective of making them worthy of utility.
Need for undertaking logical steps with equanimity gets enhanced with rising level of difficulty to identify the problems and/or to resolve them.
''Dwelling'' on a predefined agenda in each problem-solving-step allows flow of unbiased creative thoughts useful for complicated problem solving. It allows 'brain-writing' those. It involves 'speaking-to-self' by asking 'why-why & what-where-who-when-why-how' kind of questions and 'writing' the evolved thoughts.
I have added the Pink-Hat as the 7th-Hat to Edward De Bono's idea of 6-Hats: White, Red, Green, Black, Yellow And Blue, each with a purpose.
The Pink-Hat as a common one represents 'brain-writing' activity as above in each of the 7-steps that I have connected to an appropriate hat each. Pink-Hat is used in combination with each of Bono's 6- hats primary to a corresponding step. Each hat forces adult-ego to focus primarily on the agenda predefined for that particular hat and that particular step.
In step-1, Pink-Hat begins with taking ('brain-writing') inventory of problems. Then a priority problem is picked up to solve. As stated earlier, Pink-Hat is used in each step in combination with corresponding hat of that step to 'brain-write'.
In step-2, White-Hat is used to find factual gaps in an unbiased manner.
In step-3, Red-Hat is used to find root-causes of the gaps without keeping any emotional attachment to the problem.
In step-4, Green-Hat is used to find alternative ideas (innovative countermeasures) to arrest root-causes.
In step-5, Black-Hat is used to critically assess risk while innovatively implementing ideas (countermeasures) .
In step-6, Yellow-Hat is used to assess benefits of the countermeasures taken.
In step-7, Blue-Hat is used to take an overview in an unbiased manner.
1/ Create a 'how-to' operating-procedure for odd-season working of equipment,
2/ Create a 'checklist' to prevent abnormal behavior of equipment in odd-season,
3/ Create an innovative-design or material for the door and lock capable of handling abnormal conditions.
So one can imagine the potential and impact of application of hats in structured steps in case of Easy-Difficult-type, Difficult-Easy-type and in particular that of Difficult-Difficult-type chronic and complicated crises situations.
Will It Work Here?
Can-changing-thoughts-change-nation?
Ridiculous Poison-culture versus Maverick Kaizen-culture
WOW Work-Culture: By Telling or Selling
IQ-EQ-or-SQ: What-is-more-important
Talent-Is-Latent: Enable It!
Judge If It's Paralysis-By-Analysis
Will It Work Here?
Suggestions On-Sale, None-To-Buy
Does recognition really matter
Who Comes First: Consumer Or Customer ?
Treat Root-causes, Not Symptoms !
Do You Ask Right Questions?
Am I 'Short-sighted' or 'Long-sighted'?
Prevention: The Best Cure! ... Is it really so?
Treat Root-causes, Not Symptoms !
When Safety Becomes Sorry
Drove To Hell ... Almost !
WOW Work-Culture: By Telling or Selling
In a Problem?: No Problem ! Dwell A While !!
Part-1
In-big-problem? Wear-hats-to-solve-it! Part-2
How To Make A Difference
Big-Be Or Bug-Be !
Make checklists your friends
Do You Cleanup-After-Crisis
That's How Morons Work
You seem Reasonable if you appear Un-reasonable
Waste-to-eat-sea-to-drink







