Wednesday 9 October 2013

Discrimination-is-Cremation of Law-&-Order (Part-2)


Do you want to know how to Tax-Tax-Tax?

How to: Tax-Citizens, Tax-Nation, Tax-The-Planet !

Have you read this joke about two guys working for the municipality? One would dig a hole. He would dig, dig, dig. The other behind him would fill the hole. 

'Dig-Dig-Dig' followed by 'Fill-Fill-Fill'! 

A man watching the furious activity from sidelines was confused. He finally asked them what they were doing. The hole-digger replied, "Oh yes it does look funny but the guy who plants trees is sick today."

So when the tree-guy resumes his duty, rework will resume dutifully is it?

This question kept bothering the confused man.  He kept  wondering about their unique Principles-n-Practices:

Dig-Dig-Dig ! 
Fill-Fill-Fill !!
Tax-Tax-Tax !!!

Break-Break-Break !
Make-Make-Make !!
Waste-Waste-Waste !!!

What is the relevance of the rework-joke here?

The question raised in my earlier blogpost titled Discrimination-is-cremation of law-&-order: Part-1 was "Why footpath on the other side was not made-up yet?". See red-circle in picture-4 from Part-1 above.

Eventually if & when they do it, I was hopeful that the past improvement (see green-circle in picture-4) that of a ¹mistake-proof divider for saplings would be replicated on the other side. I was happy, for it would make it difficult for parked vehicles to run over saplings on the other side as well, of course if planted. I was also hopeful that it will provide a tree-lined walking-avenue for pedestrians.

But alas, I was proven wrong!

With elections a couple of months away, the 5-year-pending work did get a push as a 'shining-opportunity'. However, picture-5 clearly shows that the improvement itself was undone while reworking the footpath after leaving it unused (without planting trees) for over 5 years.

Picture-6 also shows a rework of breaking the made-footpath in order to 'embed drain-pipes below it'. Perhaps a result of an inadequate design then or it was forgotten 5 years ago due to lack of inspection checks.

Do you know cost of rework?

Can you now calculate COPQ (Cost-Of-Poor-Quality) of Poor-Design that results in such rework?: Cost of extra labor & extra material (as can be seen in picture-7). Surprising that the old stones were not recycled forcing extra mining. Perhaps the regulatory authorities did not know that excessive mining is akin to raping the planet.

Other costs are cost of delays causing inconvenience, accidents², traffic jams, etc. It's typically a different Indian-story that the newly made-up 'foot-path' is creatively used as a 'scooter-path' (see picture-8). Now the traffic-police doesn't enter the 'path-zone' for penal action in 'municipal-jurisdiction'.

Apart from COPQ as above, issue of survival of saplings itself (if at all planted somewhere by the side) stays doubtful like in past. It goes without saying that cost to the planet and people as a result of inadequate tree-cover is intangible.

Now you may know relevance of the Dig-Dig-Dig Fill-Fill-Fill joke above!

The tangible and intangible impact of such 'rework-factories' that keep repeating rework due to sick-designs, sick-planning, sick-administration, sick-shoddy quality-of-work is insurmountable !!

It is like someone breaking your window-glass for fun. 
You change it for fun. 
Glass-factories profit on this break-make game and make fun. 

Or it's like making a shoddy road. 
You drive on it to rub tyres and enjoy the fun. 
Tyre-factories enjoy the fun as a bye-product of this rub-on-road game. 

Main fun-product is profiteering from road-construction contracts. The vicious cycle of costly 'Dig-Fill' and 'Break-Make' game goes on pushing public to experience death daily.

What is the solution?

Why should the 'sick' people responsible for this not be held accountable by slapping a Rework-Tax on them equivalent to at least the tangible part of COPQ

Research shows that such COPQ that gets embedded in a typical project cost work out to not less than 30%. In other words, there is a profit-potential of at least 30% if sick-work-rework chain is broken. An answer to this chaos until of course you add more tips and thoughts to this, is installing Kaizen-culture and penalizing indisciplined shoddy work with a sense-of-urgency.

Let us exercise our choice to engage in improvement culture. Let us not allow above kind of 'sickness' to be reflected in our own work and workplace !!!


Footnote-1, Mistake-proofing is called as Pokayoke in Kaizen parlance
Footnote-2, Accidents due to dirty-dagerous-difficult (3-D) situations

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