Care-is-Cure

Mr Foolhardy slips over a banana peel. After a few steps he falls again over another banana peel. He gets up and starts walking. On seeing third banana peel he says: "Oh-My-God, now I have to fall again!!!" .... Like Foolhardy, some do love 'falling' followed by getting 'cured' reactively 'again-n-again' than taking preventive 'care'. What should the case really be?

Monday, 13 May 2013

ABCD of India Shining

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In India it takes ABCD to gather a crowd! May be E, F, and ...., Z can be added to it!! A, for an Accident or Crisis. B, for Bollywood...
13 comments:
Sunday, 12 May 2013

In a Problem?: No Problem ! Dwell A While !!

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On a winter morning he was out to take an admission test. Just before boarding bus to the exam-center, he realized that he had forgotten ha...
6 comments:
Friday, 10 May 2013

Listen to the iceberg of VOC to acquire customers

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Having traveled over 500-Kilometers in a 'bus-to-hell', I requested the agent to "book my return-journey on a bus-service tha...
1 comment:
Saturday, 20 April 2013

A customer gets what s/he deserves: Shoddy Quality!

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A Customer Complaint made to a reputed taxi service in Mumbai was:  1/ The taxi booked was not found until few minutes after the appointed ...
Monday, 18 March 2013

Waiting for a fall

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Murphy's Law: The tile on foot-over-bridge is looking for an opportunity to fall on vehicle speeding underneath.  Imagine the magnitu...
Sunday, 10 March 2013

Who comes first: Current customer or New customer?

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Sometimes companies tend to forget remedying 'lost sales' in the 'current-market-current-product-current-customer' quadrant...
Friday, 8 March 2013

Technology in-place, security dis-placed

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The picture here-below tells a story . Beautiful technology: the metal-detector! People fight for it if it's not there. "...
1 comment:
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Shyam Talawadekar
Masaaki-'IMAI'-Award winning Author of over a dozen books on Lean including World-Of-Kaizen! Corporate-Coach! Keynote Speaker! Ex-Director of Cummins Filters Ltd!
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