Care-is-Cure

Mr Foolhardy slips over a banana peel. After a few steps he falls again over another banana peel. He gets up and starts walking. On seeing third banana peel he says: "Oh-My-God, now I have to fall again!!!" .... Like Foolhardy, some do love 'falling' followed by getting 'cured' reactively 'again-n-again' than taking preventive 'care'. What should the case really be?

Showing posts with label Market Penetration. Show all posts
Showing posts with label Market Penetration. Show all posts
Monday, 27 October 2014

Cons In The Market

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The cell number as in attached screenshot called me today. The conversation went on as follows. "Calling from ICICI verification depar...
Saturday, 20 April 2013

A customer gets what s/he deserves: Shoddy Quality!

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A Customer Complaint made to a reputed taxi service in Mumbai was:  1/ The taxi booked was not found until few minutes after the appointed ...
Saturday, 2 March 2013

Customer or Custo-Mer?

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That's what one is sometimes forced to say in Marathi: Custo-Mer. Those who know Marathi (language of Maharashtra state in INDIA) kn...
1 comment:
Tuesday, 22 January 2013

Do you keep curing your brand?

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I requested telephone company to shift one of my landlines to my old house. It took one week for them to respond. On 'the' day of...
1 comment:
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Shyam Talawadekar
Masaaki-'IMAI'-Award winning Author of over a dozen books on Lean including World-Of-Kaizen! Corporate-Coach! Keynote Speaker! Ex-Director of Cummins Filters Ltd!
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